Orders are processed Monday–Friday (excluding public holidays).
Please allow 1–2 business days for your order to be packed and dispatched.
You will receive a confirmation email with tracking details once your order has been shipped.
Delivery times may vary depending on location, courier delays, and seasonal demand.
International delivery times vary by destination and shipping method.
Most international orders arrive within 7–21 business days.
Shipping rates are calculated at checkout based on your location and the weight of your order.
Free shipping promotions (if applicable) will automatically apply at checkout.
Once your order has been dispatched, you will receive an email with a tracking link so you can follow your parcel’s journey.
Tracking updates can take up to 24–48 hours to appear.
Please ensure your delivery address is correct at checkout.
If you entered an incorrect address, contact us immediately at [your email] — we’ll do our best to assist, but we can't make changes once the order has been shipped.
If your parcel is lost or delayed, contact us and we’ll work with the courier to investigate.
We offer free local pickup from our location at:
[Business address]
You’ll receive an email when your order is ready for collection.
Items marked as pre-order will ship on the estimated dispatch date shown on the product page.
If your order contains both in-stock and pre-order items, they may be shipped together unless otherwise stated.
We aim to package your order using recyclable or reusable materials whenever possible.
Built by
